WHAT IS ONLINE COMPUTER REPAIR AND IS IT SAFE? Remote repair means we can see your desktop and work on your computer over secure encrypted connection. When we connect to your computer, we can see what the problem is and fix it. You can see what our IT technician is doing and you can stop [...]

I CANNOT FIND MY DATA, WHAT TO DO? If you cannot find your data, photos, e-mails or other documents, please disconnect the media on which data were recorded as soon as possible. This increases the chances of recovering the information contained on the disk. In most cases we are able to recover your data. When [...]

WHY MY COMPUTER WORKS SO SLOW? The most common causes of slow computer performance are: too much load on the processor, not enough memory, viruses, overheating. The computer can be speed-up by switching off some of the programs that open unnecessarily at startup and clearing the errors in the registry.

WHY MY COMPUTER DOES NOT WANT TO TURN ON? The most probable reasons for computer not switching on are faulty: motherboard, power supply or screen. There might be some other reasons as well; our computer services carefully check all of them.

WHY MY COMPUTER SWITCHES OFF WITH NO REASON? Overheating, HDD errors, viruses are the most common reasons for the computer to shut itself off for no reason. Our technician will thoroughly review all the possible factors that may affect it.

HOW TO CHECK THE INTERNET SPEED? Sometimes the internet works very slowly, its speed can be checked at: www.speedtest.net

HOW TO CHECK THE IP OF THE COMPUTER? Computer’s IP can be checked on the following website: www.canyouseeme.org

WHERE CAN I LEARN MORE ON USING WORD, EXCEL AND OUTLOOK? On the Microsoft website you can find more information on using Word, Excel or Outlook. There you will find the lessons dedicated to selected problems and options. You will also find a choice of downloadable pictures and templates that can spice up any document. [...]

WHAT ARE KEYBOARD SHORTCUTS WORTH KNOWING? Below is a list of useful keyboard shortcuts: Alt + F4 → termination of application or system Ctrl + H → history Ctrl + A → select all Ctrl + C → copy Ctrl + X → cut Ctrl + V → paste Ctrl + Home → beginning of [...]

WHAT IS CRM AND HOW TO MANAGE YOUR CUSTOMER’S DATABASE? CRM, or Customer Relationship Management is a software that manages your customer details. CRM systems usually have following features: customer data storage, marketing campaigns, inventory, sales leads, reporting and analysis function. CRM database increases the efficiency of enterprises, since they facilitate the management of invoices, [...]